Frequently Asked Questions

8mbit FAQ — Answers to All Your Questions

From opening an account to bKash deposits, bonuses, slots, cricket betting and security — find detailed answers to all common questions about 8mbit right here.

Many questions come to mind before joining 8mbit or while playing — that is completely normal. We have put this page together by compiling the most frequently asked questions from players in Bangladesh. Clear, straightforward answers are provided on every topic: account registration, deposits and withdrawals, game selection, bonus conditions and responsible gaming. If you cannot find your question, contact our 24/7 live chat support.

Account and Registration

Opening an Account and Management

To open an account at 8mbit you need a valid mobile number, an email address and a strong password. The registration process is fully online and takes just a few minutes. You must be at least 21 years old and providing accurate information is mandatory.

No, under 8mbit's rules each person may use only one account. Creating multiple accounts may result in those accounts being closed and the associated balances being forfeited. Following this rule is essential to maintaining a fair playing environment.

Click the "Forgot password?" option on the login page and enter your registered email or mobile number. A verification code will be sent to you which you can use to set a new password. If you have trouble, contact 8mbit live chat support.

Yes, identity verification is carried out for security purposes and to ensure a smooth payment process. Additional information may be requested at the time of withdrawal or for transactions above a certain amount. This is an important step in preventing fraud and money laundering.

Yes, 8mbit is fully mobile-friendly. The platform can be used easily through the browser on any Android or iOS smartphone. Games, deposits, withdrawals and support — all services are available on mobile. There is no need to download a separate app.
Deposits and Withdrawals

Deposits, Withdrawals and Payments

Deposits into 8mbit via bKash are generally instant. Your gaming balance is credited immediately after a successful payment. Occasionally there may be a slight delay due to banking network issues; if that happens, please let us know via live chat.

The minimum deposit amount at 8mbit is ৳500, which applies to all payment methods. The minimum withdrawal amount is ৳1,000. Starting with small amounts makes for a comfortable experience, which is especially convenient for new players.

Yes, 8mbit supports withdrawals through Bangladesh's most popular mobile banking services — bKash, Nagad and Rocket. Direct bank transfers are also available. Withdrawal processing generally takes just 10 to 45 minutes.

8mbit itself does not charge any additional fees on deposits or withdrawals. However, your mobile banking provider (bKash, Nagad, Rocket) may apply their own transaction fees. Standard bank charges will also apply to bank transfers.

Withdrawal requests at 8mbit generally take 10 to 45 minutes to process. Payments are faster when account verification is complete and wagering conditions are met. If the money has not arrived within the expected time, please contact live chat.
Games and Rules

Games, Slots and Cricket Betting

To bet on BPL (Bangladesh Premier League) and all other cricket matches, go to the Cricket section and select from ongoing or upcoming matches. You can bet on match winner, run totals, wickets and a variety of other markets. Select an amount from your balance and confirm the bet slip.

Yes, 8mbit's live casino runs fully on mobile. Real dealer games from Evolution Gaming and Ezugi stream smoothly in a smartphone browser. A stable internet connection is recommended for the best experience.

RTP (Return to Player) is the theoretical percentage of how much a game returns over the long term. A higher RTP means a comparatively greater chance of returns over time — but it is not a guarantee of winning in any specific session. RTP can be a useful piece of information when choosing a game.

Volatility refers to how frequently and how large the rewards a slot game pays out. High volatility games win less often but the amount can be larger when they do. Low volatility games pay smaller rewards more frequently. Choose based on your budget and preference.

8mbit only offers games from reputable providers — such as Pragmatic Play, PG Soft, JILI and Spribe. The games from these providers use RNG (Random Number Generator) technology verified by independent testing agencies. This ensures fair and unbiased results.

During major cricket tournaments such as the T20 World Cup or IPL, 8mbit runs special promotions. Live score updates, in-play betting and extra bonus offers are available during these periods. Check the promotions section regularly for current offers.
Bonuses and Promotions

Bonuses, Promotions and VIP

A 100% bonus is available on the first deposit at 8mbit, up to a maximum of ৳5,000. For example, depositing ৳5,000 earns you an additional ৳5,000 in bonus. The wagering requirement for this bonus is 10 times. That means you need to place bets totalling 10 times the bonus amount before it can be withdrawn.

Wagering requirement means you must place a specified amount in bets before a bonus becomes withdrawable. For 8mbit's welcome bonus this condition is 10x — meaning for a ৳1,000 bonus you need to wager ৳10,000. The bonus becomes withdrawable only after the condition is met.

8mbit's VIP program has four levels — Bronze, Silver, Gold and Platinum. You can advance to higher levels automatically through regular play and activity. The Bronze level offers up to 0.2% weekly cashback, and the Platinum level goes up to 0.8%.

The VIP cashback bonus returns a set percentage of a player's net losses each week. Weekly cashback is 0.2% at Bronze, 0.4% at Silver, 0.6% at Gold and 0.8% at Platinum. This is an ongoing benefit for regular players.

Most 8mbit bonuses are applied automatically — no separate code is needed. The welcome bonus is added on its own with the first deposit. However, certain special seasonal offers or referral bonuses may require a specific code. You can find full details on the promotions page.
Security and Responsible Gaming

Security and Responsible Gaming

Yes, 8mbit uses SSL encryption technology to protect your personal and financial information. Information is not sold or shared with third parties. All data is stored and managed in accordance with our privacy policy.

The minimum age to play at 8mbit is 21 years. This is an integral part of our responsible gaming policy. The age verification process ensures that no one under the minimum age can access the platform.

Yes, 8mbit offers a self-exclusion facility. You can request that your account be deactivated for a set period or permanently. To make this request, contact us via live chat or email at [email protected].

To support responsible gaming, 8mbit gives players the ability to set their own deposit limits or betting budget. To set these limits, contact account settings or live chat. Knowing and staying within your own limits is the key to a healthy gaming experience.

If you feel that gaming is having a negative impact on your life, 8mbit's responsible gaming team is ready to help. Contacting us via 24/7 Bengali live chat or email will result in confidential advice and account restriction arrangements.

The fastest way to get in touch is via 24/7 Bengali live chat support — instant help is available at any time of day or night. If you prefer email, you can write to us at [email protected]. There is no phone or WhatsApp number.

Still have questions?

Our 24/7 support team is always here for you. Contact us via live chat or email for any question or issue.

Live Chat Support 24 hours, 7 days — in Bengali
Email Support [email protected]
Responsible Gaming Learn more