8mbit Privacy Policy
Your personal information is of the highest importance to us — here you will find a detailed description of how 8mbit collects, uses, and keeps your data secure.
Introduction and Overview
This Privacy Policy ("Policy") applies to users of the 8mbit platform. By reading this document, you will learn what types of information we collect, why we collect it, and how that information is processed.
Who does this Policy apply to?
This Privacy Policy applies to every member and visitor who uses the 8mbit website (https://8mbit.cam) and all services under it. Whether you register on our platform, play games, complete financial transactions, or contact the support team — this Policy remains in effect in each of those cases.
8mbit is a reliable and secure online entertainment platform for users in Bangladesh. Protecting your personal information is one of our highest priorities. We use SSL encryption and modern security technology to store your information.
Please read this Policy carefully. Continuing to use the platform means you are considered to have accepted the terms of this Policy. If you disagree with any part of this Policy, please stop using the platform.
Quick Review
- Data secured with SSL encryption
- No selling of information to third parties
- Full user control rights
- Data requests with 24/7 support
What information do we collect?
8mbit collects only the information that is necessary to provide our services properly. Below is a description of the types of information we collect.
| Type of Information | Examples | When Collected |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | At the time of account registration |
| Contact Information | Email address, mobile number | At the time of registration and verification |
| Financial Information | bKash / Nagad / Rocket number, bank account details | At the time of deposits and withdrawals |
| Technical Information | IP address, browser type, device information | While using the platform |
| Activity Information | Game history, betting records, transaction history | During each game session |
| Cookie and Tracking Data | Session cookies, preference-saving cookies | During site visits |
Directly Collected Information
When you open an account on 8mbit, we collect the information you provide directly. This includes information entered in the registration form, payment information provided during financial transactions, and information you share when contacting our support team.
As part of the KYC (Know Your Customer) process, we may request identity verification documents, such as a photo of a national ID card or passport. This information is used solely for the purposes of legal compliance and fraud prevention.
Automatically Collected Information
Some information is collected automatically when you use our platform. This includes your device's IP address, browser version, operating system information, and logs of when and for how long you were on our site.
This information helps us ensure platform security, keep accounts protected, and support responsible gaming monitoring.
How is your information used?
8mbit uses your information only for specific and lawful purposes. We never process your information unnecessarily.
1. Service Delivery and Management
We use the information you provide to create and manage your account. This includes:
- Account verification and identity confirmation
- Processing financial transactions via bKash, Nagad, Rocket, and bank transfer
- Providing welcome bonuses and other promotional offers
- Managing VIP loyalty program benefits
- Maintaining gaming history and transaction records
2. Security and Compliance
We use your information to ensure platform security and meet legal obligations:
- Prevention of fraud and money laundering
- Detection of multiple accounts
- Enforcement of responsible gaming policies
- Age verification (for users aged 21 and above only)
- Assistance with legal investigations
3. Communication and Support
We use your contact information to maintain effective communication with you:
- Sending important account-related notifications
- Transaction confirmation emails
- Maintaining context in 24/7 live chat support
- Password recovery and security alerts
- Promotional messages subject to your consent
4. Platform Improvement
We use information for analytical purposes to improve your experience:
- Evaluating and improving platform performance
- Personalizing game recommendations
- Identifying and resolving technical issues
- Analyzing user experience
Sharing Information with Third Parties
8mbit never sells your personal information. Information is shared with third parties only in limited and specific circumstances.
Payment Processors
Only the information essential to complete financial transactions is shared with bKash, Nagad, Rocket, and banking partners. These partners follow their own privacy policies.
Legal Obligations
In response to a court order, a lawful request from a law enforcement agency, or any other legal requirement, we may be obligated to provide necessary information to the relevant authorities.
Technology Service Providers
Some trusted technology partners are required to operate the platform. Only the minimum necessary information is shared with them under contract. They may not use this information beyond our instructions.
Important: 8mbit never sells or rents your personal information to third parties for marketing purposes. Protecting your privacy is our core commitment.
Cookie and Tracking Technology
The 8mbit website uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.
Essential Cookies
Used to save login sessions, security tokens, and language preferences. These cannot be disabled.
Analytical Cookies
Used to monitor and improve platform performance. Your identity is not revealed.
Functional Cookies
Used to remember your preferences and settings, such as site language and theme preferences.
Security Cookies
Used to detect and prevent suspicious activity. Essential for account protection.
Cookie Controls
You can disable non-essential cookies by changing your browser settings. Please note that disabling certain cookies may cause some platform features to not work properly. Our platform collects cookie consent on your first visit.
How is your information kept secure?
8mbit applies industry-standard security practices to keep your personal and financial information secure.
Technical Security
- SSL/TLS encryption: all data transfers occur over encrypted channels
- Database encryption: sensitive information is stored in an encrypted state
- Firewall and intrusion detection systems
- Regular security testing and vulnerability assessments
- Two-factor authentication option
Organizational Security
- Limited access: only authorized staff can view personal information
- Staff training: regular training on data protection
- Strict access control policies
- Security incident response plan
- Regular third-party security audits
What to do in the event of a data breach
If a data security breach occurs and it poses a risk to your rights and interests, 8mbit will notify you by email as quickly as possible. The notification will include details about the nature of the breach, potential risks, and our response measures. We will also advise you on the steps needed to keep your account secure.
Your Data Rights
As a user of the 8mbit platform, you have the following rights over your own personal information.
Right to Access Information
You may request to know what information we hold about you. We will provide this information within 30 days.
Right to Correct Information
If any information in your profile is incorrect or incomplete, you may request that it be corrected.
Right to Delete Information
In certain circumstances you may request that your personal information be deleted, however some information may need to be retained due to legal obligations.
Right to Restrict Processing
You may object to the processing of your information for specific purposes, particularly in the case of marketing communications.
Right to Data Portability
You may request to receive your information in a structured, machine-readable format.
Right to Limit Processing
In certain circumstances you may request that the processing of your information be temporarily limited.
How to Contact Us to Exercise Your Rights?
Contact us to exercise any of the rights mentioned above. You can send a request through our 24/7 live chat support or by email at [email protected]. We will respond to your request as quickly as possible after verifying your identity. Most requests are completed within 30 days.
Data Retention Period
8mbit retains your information only for as long as necessary. Different retention periods apply for different types of information.
Retention Policy
We retain all your information while your account is active. Once an account is closed or becomes inactive, the following rules apply:
- Financial transaction records: Retained for an extended period as required by legal obligations
- Identity verification documents: Kept for a specified period in compliance with regulations
- Gaming history: Kept for a limited period even after account closure for responsible gaming purposes
- Communication logs: Retained for a defined period to improve support quality
- Marketing information: Deleted as soon as consent is withdrawn
We may retain information for an extended period when required by legal obligations, dispute resolution, or contract enforcement. Once that period has passed, the information is securely destroyed or anonymised.
Quick Reference Guide
- Active account: all information retained
- Transaction records: as required by law
- Marketing information: deleted upon opt-out
- Expired: securely destroyed
Protection of Minors
8mbit is a responsible online gaming platform. We give the highest priority to the protection of minors.
Age Restrictions
8mbit provides services only to individuals aged 21 or above. We verify age at the time of registration and conduct regular account reviews.
We do not knowingly collect personal information from anyone under the age of 21. If we become aware that a minor is using our platform, we will immediately close that account and delete any information collected.
If you believe a minor is using our platform, please notify us immediately at [email protected].
Policy Changes and Updates
8mbit reserves the right to amend this privacy policy as needed. We will notify you in advance of any significant changes.
Change Notification
If significant changes are made to this privacy policy, we will notify you in the following ways:
- A notification will be sent to your registered email
- A clear notice will be shown when you log in to the platform
- The date of the latest update will be published on this page
If you continue using the platform after changes take effect, you will be considered to have accepted the updated policy.
Previous Versions
Copies of previous versions of this privacy policy are kept on file with us. If you wish to view the policy as it stood on a specific date, please contact our support team.
We provide an explanation for each change so you can understand what was changed and why. Your trust and confidence are most important to us.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, feel free to contact us.
Live Chat
Log in to the platform and click the chat icon to access 24/7 live chat support. Our team is always ready.
Read this privacy policy together with 8mbit's Terms and Conditions. To learn more about responsible gaming, visit our Responsible Gaming page.